Worst company to deal with.

I just got off the phone with Ntkadzini Modau after spending just over 40 minutes for the umpteenth time (not with the same call centre person) this is just the latest. I cancelled my Telkom service, on 2 November 2022 I received acknowledgement in writing from Telkom: "Please note that your request to cancel has been received & processed Cancellation date: 02/11/2022 Reference number: ***A". I have a fixed debit order for a R1000 per month. Even after receiving the acknowledgement that the service was cancelled they still continue to bill me monthly and ***** my money out of my account. I get nothing resolved by phoning the number supp**** should there be billing enquiries as it is evident that the people working from home are distracted by children screaming and crying in the background and radios and televisions in the background they frequently put you on hold that I suppose they have a cup of tea while they run up your cellular account and don't seem to have any prober training and neither do they resolve any queries and CLEARLY don't know what they are talking about. When you go to a Telkom Kiosk in person, they give you the run around and you have to contract this and that number and nothing gets resolved. If you keep on getting the run around. How is one supposed to get this resolved?