KS
Kobie S
1 reviews | Active since Jun 2012
02 Feb 2016, 11:35
Worst company service
It has been since July last year that I have been trying to get this matter resolved. Due to telkom's lack of human decency to resolve my problem, I am forced to purchase 3G data at hig cost every month. I don't want to sign another contract with a service Pfizer till I've resolve telkom's issue. <br> I have to say, in all honestly, telkom is the forerunner on how customer service should not work! <br> TH only response form telkom is on HelloPeter, \We apologise for any inconvenience. You problem has been escalated to management!\" <br> The will be in contact with you shortly. <br> Does telkom just say this to get ratings on HelloPeter. "
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Replies (1)Telkom's replyOfficial
02 Feb 2016, 12:45Hello Kobie Swarts,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM178137
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM178137
Regards
Luleka
Telkom Social Media Team
Telkom's reply02 Feb 2016, 12:45
Official
Hello Kobie Swarts,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM178137
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM178137
Regards
Luleka
Telkom Social Media Team
