1 reviews | Active since Jun 2017

11 Jun 2017, 18:27

Worst company ever to deal with

<p>I recently was offered a contract in which the never supply me with information on billing properly ,the call was recorded and I clearly ask the consultant the amount due but me and then telkom started billing other amounts on my call to rectify it sthe service I got was behond **** and they couldnt assist me I just want this contract to get done with and im looking for help legally to take if further they are *********,when I request them to get recording all of a sudden they cant but I was inform all calls are recorded,the account was for a router and 5 giggs night and 10 giggs daytime</p>

0
Replies (5)
's update13 Jun 2017, 13:43
Reviewer Update

********** 337087

Telkom
Telkom's reply14 Jun 2017, 14:52
Official

Good day Herman ,

We have asked Ignition to further assist with the call recording, feedback will follow.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update14 Jun 2017, 17:26
Reviewer Update

Thank you please sort it out as I clearly asked is it only r149 without any other billing ect.

's update16 Jun 2017, 10:36
Reviewer Update

Please inform me how long will this process take as I am already waiting too long for this and when im phoning in nobody can help me

's update19 Jun 2017, 12:04
Reviewer Update

Good morning I am am still awaiting the outcome of this situation,there is no feedback as yet,the last was busi who said she will ask ignition for the phone call and that where this issue ended ,please assist me or even telephone me on + ********** 7737 to let me know about the progress of this query as I am wasting alot airtime phoning you guys .