BE
Bernice E

1 reviews | Active since May 2015

18 May 2015, 21:13

Worst company ever

I have been struggling with Telkom from day one. I have almost lost my job because I never have signal by the 4th my minutes is finish. My phone is always on roaming because Telkom don't have towers so always have to connect to Mtn. When I app**** for a phone it was out of stock, I had to wait weeks for it. When I got my phone I had to go twice to change my sim because there was a fault with sim cards. ,There is always a line and the people is irritated and annoyed helping you. I app**** for a land line still waiting. I went in to cancel my contract they say I have to wait for a month (what's new). My job is on the line. I agreed to pay my phone off but just don't want they service but no response. I want to cancel my contract that's all I want. I'm paying R1000 rand for nothing!!!!!

0
Replies (1)
Telkom
Telkom's reply19 May 2015, 08:02
Official
Hello bernice5494,

Thank you for your post.

Kindly note that we have sent you an email and await your response so that we can assist you further. Your social media reference number is SM111593.

We apologise for any inconvenience caused.

Regards,
Joshua Mnisi
Telkom Social Media Team