1 reviews | Active since Jun 2017

14 Jun 2017, 21:56

Worst company EVER!!

<p>I have waited about 3 months for my adsl line to be installed once it was installed I felt optimistic and paid R1500 upfront on my account the line has never worked after since the day it was installed!! I decided to cancel the line in March, and I'm still waiting for it to be cancelled the line still does not work but they keep on debating my account, so much so that I "ow" them money now! They are going to give me a bad credit rating by doing this!! I refuse to pay them any cent further and I want all my money back but they just don't seem to get the message even after numerous emails and phone calls! So fed up! TELKOM GET YOUR **** TOGETHER!!!</p>

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Replies (1)
Telkom
Telkom's reply16 Jun 2017, 09:56
Official

Good day Melissa,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team