Worst company ever?

<p>We app**** for a DSL line through Telkom, all the other service providers unfortunately have to work through them so I thought why not cut out the middle man anyway... what a mistake. The first issue we had, which is probably small but very irritating, my surname is "Heyns" and whoever setup my account misspelled my surname and now I have a username which says "heysn".. anyway, its not a big deal I can live with that, the incompetence just seems to be rotten throughout the company.</p> <p> </p> <p><br />We reached our cap on Friday (28.01.2017), I logged in online to try and buy some more prepaid data for the remaining 3 days of the month as my wife needs to study. During Friday night I paid via CC and the transaction showed as completed on the screen, yet we never received any data until today 31.01.2017.. one day before our monthly cap starts again so why would I need another 4GB one day before my new 100Gb arrives?</p> <p> </p> <p>Tried logging into my online account but the entire website was not functioning, tried contacting them via their online chat portal, after 30min I had no response, tried calling them and spent my last R50 airtime on their call center song while waiting for someone to answer. What a badly run company.</p>