LJvV
Luandrn Jansen van Vuuren

1 reviews | Active since Mar 2017

21 Aug 2018, 10:01

Worst company EVER!

Words do not even begin to describe the frustration I have with this place! This must be the worst run company on planet earth... Went to a Telkom branch around April/May last year to close an account for ADSL because I moved. Found out a year later that the account was never closed and that I owe over R5000. Tried again to close it earlier this year, to no avail. Opened a billing dispute - been "in progress" for months.. nothing. All the while I'm still getting billed for a rental house in Durban while I'm sitting in Pretoria paying for someone else's internet. The worst part is - I went to the Telkom branch, exactly because I wanted to avoid this happening. But apparently Telkom staff do not know how to close an account? Why do you even have branches if they can't do anything?

You'd think that someone would be able to solve this but not a single person working at Telkom is competent enough to fix this. I must've spoken to more than 10 people by now.

This is so ridiculous. DO NOT WASTE YOUR TIME OR MONEY WITH THESE GUYS. Rather go for Afrihost, Rain or your local providers... Literally, use anybody other than Telkom!

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Replies (2)
LJvV
Luandrn Jansen van Vuuren's update24 Aug 2018, 12:15
Reviewer Update
Good Afternoon Igsaan Thank you for your prompt response. Is there any way for me to track my reference number (or can I just track it where I would normally track a cancellation ref)? Thank you Regards Luandrn
LJvV
Luandrn Jansen van Vuuren's update14 Nov 2018, 23:22
Reviewer Update
Dear Igsaan It's been three months and not a word from telkom. This account was closed on the 30th of June 2017... It's been a year and a half. I owe telkom more than R9000! Is this ever going to stop?