Worst company ever.

This company must be the company that give the worst service in the whole south africa. But they have the monopoly off telecoms in south africa. So if you can't get fiber in your area you are stuck with Telkom. So firstly it takes like 30-40min to get through to someone to talk to. Secondly if you chat to someone oneline it feels like its automated. Same answer the just cut you off because they can't/wont help. My line has been broken for 4 weeks. Everytime i call they say "its been escalated and a technician will call you" An appointment was setup the 28th of March, so i took off work and gueess what nobody called or pitched up. to this day i have not had a single call from them.\ So i am paying for something that i do not get, but when you do not pay them they will cut your line sooner than me typing this review.