WORST COMPANY EVER

This is the worst service i have experienced ever. I paid my account every month with no hassles then my line and internet got interupted permanently i had no connection for almost a month. I phoned in how many times used my own airtime as your landline service was off constantly when i finally got hold of a consultant and reported the fault it took you guys over 3 weeks just to get someone to phone me in the meantime i switched service providers as you guys are useless. And i did advise you guys on more than one occasion that i refuse to pay for a service that is not working. Then you want to come and tell me i have been handed over i REFUSE to pay this money as you are at fault go back on the recordings