worst company ever!!!!!!

Hi<br> <br> I ordered an adsl line in mid September to be installed at my house.<br> The 1st date that i got for installation was 29/09/2015 then at 16:00 the technician phoned me and said that he forgot to come out to me.<br> On 05/10/2015 a technician came and just connected wires at the complex box and street box, after two hours he left and said all is good.(i ordered a new installation)<br> i contacted my ISP and they said the line does not exist and i should contact telkom. They said it will be active within 7 days. It is now almost a month and a half and my line is still not active.<br> I phoned costumer services plenty times and they just say it is in the back office's hand or they hang up on me. Is this a way to treat a new client? Went into telkom store and they just say it will be active tomorrow, its a week now. Still nothing.<br>