DS
Daryl S

1 reviews | Active since Feb 2015

29 Feb 2016, 11:56

WORST COMPANY!!!

My Telkom device is not picking up on my other devices.I have a SmartBroadband Wireless LTE connected into my wall and its not connected to a telephone line. Each and every time i call Telkom and the people i talk too keep on asking me what is my telephone line that it is connected too. I think that more training is needed for your people working for you.<br> <br> They keep on telling me that a technician needs to come out to me but it has been a month now and still nothing. I have not even received a call letting me know what is the status of my request. It has been a month now and i am still waiting. This is the second time i am complaining on here about Telkom about their poor service and knowledge or lack of. Once i have finished my service with Telkom i will never ever take or do business again with them!!!<br> <br> I WILL NOT BE PAYING MY ACCOUNT AS I DO NOT PAY FOR ANYTHING THAT I AM NOT USING!! I will be contacting their accounts department<br> <br> My Ref is: ***4<br> Date: 30/01/2016

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Replies (1)
Telkom
Telkom's reply29 Feb 2016, 13:38
Official
Hello Daryl_1981,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM206547

Regards
Luleka
Telkom Social Media Team