Worst Client Service in the History of mankind

<p>Where do I even start? I phoned Telkom business to apply for a new line for my Business on the 22/01/2017 as I bought new offices and had to move my whole company. My line was ordered and everything seemed fine. Two weeks later I have not received an sms with my order number so I decided to phone and enquire about my order on the 6/02/2017. I spoke to a lady who promised me that the line will be installed On or Before the 09/02/2017. Two weeks later and still nobody from Telkom shows up , so I decided to once again enquire about my order on the 22/02/2017. I then spoke to a guy who informed me that the previous lady I spoke to two weeks earlier has cancelled my order on the very same day that I called. No reason could be given why my order was cancelled by Telkom and the only thing they could do for me was to let me reapply for a line - Which I did. This time I received an order number and was instructed to pay R700 deposit , which I did on the same day. Another week passed and no word from Telkom , so I enquire once again. I was informed that my order has been escalated and I would receive a date for the installation before the 03/03/2017. Now another week has passed without any word from Telkom. It has been more than a month since I app**** the first time and my Business is starting to loose revenue because of Telkom. If this is how their BUSINESS section works I shudder to think what poor service Residents are experiencing. If I do not receive joy from Telkom by the close of business on the 10/03/2017 , I will initiate legal action against them for loss of revenue that my Business sustained as a result of their incompetence. My order number is ********** 38A but I won't hold my breath in anticipation that somebody at Telkom would actually respond to this complaint.</p>