worst client service ever received

<p>i paid for the uncapped wifi service to come be installed a month ago, ive been calling every week regadring not being assisted, and everytime i call i just get given the run around, one consultant even put me through to another department without even assisting me after i asked for her name because she wasnt being very helpful, this is the most tedious service ive ever recieved, especially for such a reputable company, its sad actually, even the supervisors tell me they cant assist me and keep saying the same thing 'your issue is with the cabling department" and put me through to another deprtment as if they passing the problem, ive went as far as recording my conversations and i dont want to take this to the net as it would be a very low thing to do, im hoping telkom would take customer service more seriously as ive paid for the service, no one seems to be able to rectifyy this problem, ive contacted telkom on twitter and facebook and not even that couold help the matter. tired of being given the run around, tired of being told they cant assist me, tired of my matters not being taken seriously, seriously angry client here... </p>