Worst client service ever

<p>Reported tel line down since 19/12/2016 4 times, last technician fixed the problem and the internet on 7/1/2017 now we are back to the beginning. New incident raised on 24/1/2017 tel ********** 104 and so we wait. Escalated twice today with call centre team leader Bongi and still nothing. And so the story unfolds </p>