Worst choice terrible service
<p>I upgraded my contract in April fist instalment was in May wich was R 3,374.75 </p> <p> </p> <p>I have 2 iPhones = R1498</p> <p>2 Wifi routers = R258</p> <p> </p> <p>I was informed that the account was pro rated and that is the reason for the bill amount i have reduced the spending limit to R10 from the month of may i have disputed this account and the feedback i recieved was not valid because there was no solution.</p> <p> </p> <p>The new bill for the month of May was R2913.29 i have no spending limit and the agents at the call centre is unable to explain where these amounts come from. i have insurance only for one iphone and on the statement for May it states i have 2 insurances.</p> <p> </p> <p>I am disputing the billing accounts and need someone to explain why my account was deducted with such alot of money. the service is so bad i am sitting with the one iphone and cant recieve calls because i cant hear on the phone and the network service is so bad i have most of the time no network coverage on the phone.</p> <p> </p> <p>I am very dissapointed in the service i am recieving and the matter the issue is being handled by the agents, the managers and team leaders is never avaibale to assist at Telkom call centre </p> <p> </p> <p> </p>