Worst choice, terrible / NO customer service

<p>Just as I thought customer service from Telkom could not get worse, they manage to proof me wrong!! My complaint has been outstanding for 5 weeks, still not sorted out! Complaint has been closed twice and every time the last comment says I have been contacted (although NO ONE contacted me) and then when I tell customer care that and that my problem was not resolved, I just get told I have to open a new case???? I have requested to speak to a supervisor / manager on 4 different occasions (3 via phone and 1 I mailed the supervisor / manager), but not 1 of them have EVER phoned me back. They are always too busy to speak to me and NEVER get back to me. I am SICK of this HORRIBLE service. Was the worst decision ever to move from my service profider to Telkom :(</p>