SG
Shaun G

1 reviews | Active since Aug 2016

05 Jan 2017, 11:25

worst cellular sales service award goes to .....

<p>i app**** for a contract on the telkom online site and was given a promotional code and a contact number to call on the 9th of december 2016. since than every time i call that number i hold on for over 20 minutes and have to listen to the voice promt telling me about community experience. futhermore the reason i am calling is cause i submitted some very personal information on this site and to date i have not received feedback.</p> <p>there was 1 attemted call on my mobile. my phone probably jus started ringing and then died.</p> <p> </p> <p>i have never done business with telkom and i therefore dont think i would want to. i have been calling dem to advise that they should cancel my application as this service now on sales stage is so disasterous imagine how i am going to struggle once i am a customer.</p> <p> </p> <p>i will rather stick to my current providers</p> <p> </p> <p>very dissapointed, almost new consumer....</p>

0
Replies (4)
Telkom
Telkom's reply06 Jan 2017, 09:19
Official

Thank you for making contact with us.

Please reply privately with your ID number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

SG
Shaun G's update10 Jan 2017, 07:05
Reviewer Update

Hi Diketso

I sent all the relevant information to ********** on monday the 09/01/2016.

thanks

Telkom
Telkom's reply10 Jan 2017, 09:44
Official

Good day Shaun,

We have tried calling you with no luck. Please privately reply here on Hello Peter with your ID number.

Regards,

Busi

Telkom Social Media Team

SG
Shaun G's update11 Jan 2017, 15:17
Reviewer Update

please dont bother. rather get a system in place where you guys can view what happened when and with who cause for the last week i have been getting numerious calls from your sales department and no 1 knows whats happening. you guys suck seriously.

good riddens to bad ****