Worst Cellular Provider in SA..... Telkom Must Fall !!!!!

Telkom is the worst cellular provider, ever!!!! 1. Telkom chooses whenever they feel like sending through a debit order, even if their "system" says the debit orders are set for the last day of the month, no consultant can explain why it wasn't debited and why our account is being debited on the 1st, 10th or 15th 2. I had renewed a contract on 11 January 2023 and the consultant assured me there was stock of the phone and that is the ONLY reason I chose that particular phone. I was told I will receive the phone within 3-5 working days, I called Telkom every week after that following up on my order as i was not receiving feedback from them on my order. Every week i was told there is no stock and they waiting for stock to arrive, however the surprising part was after every call to Telkom I received a call from a call center offering me a Telkom contract for the exact same phone, whenever I explained my plight to the consultant i was told that they are a separate call center from Telkom but they are contract to sell Telkom contracts. finally on 3rd February a consultant told me they received stock of the phone and their dispatch department is working on my order and will receive a sms shortly from the courier service to confirm the delivery date, today is 16th February and no one has contacted me. I did contact Telkom on 11th February to speak to a manager and I was told the Manager is extremally busy and will contact me in the next 5-24 hours, again no one called me. I just called them again today 16 February, and again I was told the manager is extremally busy at 8:15am and I requested to hold, I was on hold for 15 mins and then my call was cut.