nS
nicole S

1 reviews | Active since Sept 2013

16 Feb 2017, 09:39

worst cellular netowrk on the market.

<p>I was a loyal customer with Telkom for the better part of two years until my contract ran up in June 2016. It was then a tedious process to cancel the contract where are for a period two to three months after the fact, they were still debiting my account! Eventuallt the issue was sorted out and i was under the impression that all was well only to find that today 16/02/2017 a debit order goes off with them??? Seven months after the cancellation? Out of all the cellular services I have delat with this by far has to be the worst network. I would never think of using telkom again, nor would i ever refer friends or family. I am going to sort out this issue for once and all, Should i incur any bank charges i will then seek legal action against the network as this is becoming an annoying inconvenience.</p>

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Replies (3)
nS
nicole S's update16 Feb 2017, 14:17
Reviewer Update

I will expect a response within the next 24-48 hours.

Thank you,

nS
nicole S's update21 Feb 2017, 12:00
Reviewer Update

you may track the contract that was had through the cellphone number : ********** 879. thank you

Telkom
Telkom's reply22 Feb 2017, 11:21
Official

Good day Nicole,

Your query has been logged and sent to our Billing Team, feedback will follow.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team