WORST CELLPHONE NETWORK EVER!

Absolute bull****!!! Excuse me for my French, however the service when using Telkom Mobile is thee worst headache ever! My internet just suddenly stopped working all day yesterday. I tried calling them, but the wait was just too long (we all have things to do but to wait for ever on the line). When I called today, they refused to reimburse me for the data bundle I was not able to use. The consultant, Tsepho Mogasti, first told me the reason was because it was promotional data and therefore I couldn't be reimbursed, when I asked to speak with his supervisor, he told me that the supervisor is unavailable, then jiki jiki, continued to ask me ridiculous questions, amounts many others, such as, what was my balance after I purchased the data, as if that makes a difference in the fact that I purchased data that I was not able to use due to the bad network service. Like honestly, is this the service we pay for?! Then he continued to give me other unfounded excuses that had nothing to do with my problem. I actually cannot believe that Telkom employs people who cannot rationalise simple concepts of that I bought data and the data expired without me using it!

The data I purchased was of a small amount. But it's the principle. The principle of that I bought data on this ridiculous network that expired before I could even use it.