worst call centre,holding on for 45min then discon

Have been trying to get an ADSL line since mid last year. Eventually we were informed in February that it was approved and the account details have been forwarded to us.<br> We have been waiting for the installation ever since as the contractor installing the line from the nearest box have reported the fault on the line twice to Telkom.<br> Today I have been on hold for 45 minutes in total and achieved nothing at all since I was just put back into the first queue by faults because I could not give them a telephone number I do not have as it is a new installation.<br> New installation have put my call through to Faults in the first place but Faults needs my telephone number and after explaining that there is a fault in the line to the extension box and therefore I cannot get my installation finalised the call center agent simply said \hold on"and put me through to the first options menu to start all over again.<br> Grrrrr!!!!!"""