Worst call center in the world

For the past 4 months been trying to sort out my billing account with this unprofessional, NO CUSTOMER EFFICACY and call centers that do know how to do any level of follow up or speak to clients. You wait 2 hours will speaking to a customer center and get a hang up on top of that you recall them ad get told the manager will call you back and still wait for that call.

Can Telkom invest in customer experience and reduce false advertising on media.

Can someone senior from telkom to please call me or this month won't let you deduct the funds until the matter is resolved.

Today spent 1 hour 30mins on a call and an extra 2 hours waiting to go through to telkom all to receive much more worse experience and lack of professional conduct.

Track the following voice recordings: Siyabonga Moloi, 8th November 2018, 17:50pm to 18:05pm Guguletu, 8th November 2018, 17:00pm to 17:45pm