SM
Sipho M

1 reviews | Active since Jun 2014

09 Feb 2017, 07:11

Worst business ever

<p>I app**** for wifi in January and i had no response from telkom, i kept following up and i was told to wait for 14 days after 16 days i followed up i was told i should earn more than 10k which i do so i didnt understand. on my other follow up i was told i was declined. I was not told that i was declined or anything. no reasons were provided for all this. Telkom is so ***********.</p>

0
Replies (7)
Telkom
Telkom's reply10 Feb 2017, 11:27
Official

Hello Mpentle

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply19 Feb 2017, 10:14
Official

Dear customer,

May you kindly provide us with the below information for further assistance .

  • Name of the product:
  • ID number:
  • Where did you apply ( online application, Store application or Cell direct application ) :

Kind regards

Telkom Social media team

^IL

Best regards,

Telkom
Telkom's reply21 Feb 2017, 15:50
Official

Hi Sipho

May you please provide us with the information requested on the above.

Regards

Diketso

Telkom Social Media Team

Best regards,

SM
Sipho M's update22 Feb 2017, 07:47
Reviewer Update

I was applying for wifi (i hope that is what you refering to by product), ID number: ********** 501089, I sent my application via email and assistant that was assisting me is named on the review. I hope this information will make you resolve the matter as i am tired of waiting.

Telkom
Telkom's reply22 Feb 2017, 15:23
Official

Good day Sipho,

Please privately reply when providing your ID number as it is encrypted.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

SM
Sipho M's update23 Feb 2017, 06:51
Reviewer Update

***

Telkom
Telkom's reply23 Feb 2017, 14:26
Official

Thank you,

Your query has been further escalated.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,