Worst ******** service ever

I app**** twice online with Telkom move my line service on the 15 august 2015.<br> I requested my Adsl line to be move literally across the road from where I am staying to my new premises.<br> I asked Telkom to do this anytime between 27 Aug - 1 Sep 2015.Nothing happened no call back or update<br> or sms.So I called Telkom on the 25 Aug 2015 and Telkom say nothing was logged to move line yet I made a snapshot of both of the requests I did online..why make an online service when it does not even work poor ignorance and poor service.Anyways contacted telkom on the 1st september and received some stupid story that exchange is down in my area but weird part is telkom installed a new line running from same exchange to someone in my building..pure laziness.Contacted telkom today and was told exchange is down again and my<br> install date is set to 2 oct 2015 which is Abu****ely unexceptable ********.I will make sure I cancel my telkom line and get neotel or any other service provider.I am an IT Engineer at a massive retail company which are based in 3 countries.We have 400 stores in SA I will make sure we cancel all our telkom services and telkom are quite content to lose millions im cool.. :(