1 reviews | Active since Dec 2016

05 Dec 2016, 06:16

Worst billing services ever

<p>I recentlypurchased a contract with Telkom mid September this year,when the first debit order came through in October over R900 was deducted yet my instalments should be R270. This month nothing has been deducted and I am unable to use my phone because the im not getting the services I should be getting. I sent Telkom countless DMs on twitter and they responded by saying "we are looking into it" I'm thinking of switching to cell c coz this is appalling </p>

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Replies (1)
Telkom
Telkom's reply05 Dec 2016, 13:55
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.

Your reference number is ***8.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,