LG
Lizette G

1 reviews | Active since Nov 2016

18 Nov 2016, 20:32

Worst Billing in the whole world

<p>All my invoices they charge you the wrong amounts and when u call to query it they give a case number and for what you never get feedback and when u ask the they just saying back office is working in it by the time u look you getting a new invoice with more incorrect amounts and much higher fees u won't expecting they still continue debiting my Account with no feedback on your first query no credits just tell you the case been closed!!! Utter nonsense n the worst every customer service ask for manger Mbali tells me the manger in escalation and she email the back office for feedback after me telling her it's a month no one gives feedback.. Telkom seriously needs to work on their accounts/billing department. </p>

0
Replies (0)