1 reviews | Active since Jun 2014
Worst aftersales I've experienced in my lifetime
Worst mobile provider. Absolutely a disgust trying to work with them. points to consider: If you apply in a store, the call centres and support staff can not help you. You will have to go to the branch every time in person to make changes or get problems solved. They can only help you if you signed up through the call centre. Some idiot decided that each branch will have its own number that will be forwarded to a call centre that cannot assist you. I app**** for the 1TB capped service, and i was given a uncapped which is severely throttled. Its been 3 months and they have not fixed it. Cancelled it now. Ported my number to apply for a mobile data package with 100 all net minutes as an add on. Shop staff checked and said it should work fine. Turns out its a data only sim. I have been trying to get it sorted via support and going back to branch and have now decided its not worth it. I will have to wait 3 months from porting to port away. Telkom is a waste of your valuable time. DO NOT USE TELKOM.
