Worst ADSL speeds in the world

in July i started having problems connecting my Playstation on-line. after trying many different fixes even contacted PlayStation, they advised i contact my DSL provider, in the middle of July i called telkom and asked the consultant for the gaming DNS address as recommended by PSN. the consultant took it as a joke and cut my call. after that the problem has gotten worst. on 31 July i logged a call with telkom advising that my upload speeds are pathetic (.09 upload speeds) and all applications keep crashing. telkom keeps closing the query saying the problem is resolved and i have the re-log the query if there is still a problem. so every time i log the problem the diarrhea closes it without fixing and i have to relog over and over and over again this has been going for a month, last week i got an sms stating that the technician was n site and that the problem is resolved, but it wasn't and i had to re-log the problem again, the diarrhea never stops. nobody at telkom is help full everybody only looks at the screen and pretend to work maybe the problem will go away. the problem is not fixed and telkom will never fix it