DO
David O
1 reviews | Active since May 2013
12 Feb 2015, 18:11
Worst ADSL Connection EVER!
I have been battling with Intermittent connection, high latency to international sites/game for the past 2.5 years. Seriously? When are you guys going to get it right. Now after this last fault I reported, it is the worst it has ever been. (799CRK100215) I am PAYING FOR 4MB up to 10MB. I am EXTREMELY LUCKY IF I GET 2MB! I reported a fault on 21 November 2014, I was told i would get a rebate for downtime/inconvenience. (1308CRK201114) No Rebate was given, I have just had to pay my account each month with INFERIOR SERVICES. FIX IT! FIX WHAT I AM PAYING FOR AND FIX IT NOW!!!
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Telkom's replyOfficial
12 Feb 2015, 18:48Hello Gollyborg,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM88244.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM88244.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Telkom's reply12 Feb 2015, 18:48
Official
Hello Gollyborg,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM88244.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line department and feedback will follow.
Your reference number is SM88244.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team