1 reviews | Active since Feb 2014
Worse service provider in the world!!
<p>The billing has been f***ed up since the time I took out my contracts with Telkom, so I went to my bank and blocked them from debiting my account.</p> <p>Religiously every month I make manual payments to Telkom but for the last few months I can’t explain the pathetic service I have received. Telkom debits my account some months and some months I have to make payment. Let alone when I made payment, Telkom debited me and when I reversed this amount - they charge me a ****** penalty fee of R200 which is outrageous and not on if I made my account! This fee is not something that is clearly stated on my contract, on your website nor on any communication from Telkom. I called the call centre which are *********** including the managers who never call you back. They promised me that there will be no issues and GUESS WHAT!!</p> <p> </p> <p>They decide not to debit me the next month, I went to the Telkom store in Sandton City and logged a query about the penalty fee. I then made manual payment without the penalty fee.</p> <p> </p> <p>To date I haven’t received any feedback about that query and Telkom debits me today include the penalty fee which is bulls**t!!!</p> <p> </p> <p>COMPETENCE IS NOT THE WORD!</p> <p> </p> <p>I cant wait for my contract to be over so I can find a competent service provider.</p> <p> </p> <p> </p>
