Worse Service provider Ever - They have no Idea what is going on.

Well I have been trying to Sort out and over charge from Mar 2016 for a Contract that Telkom is charging me for, but is not my contract. So till now, the Credit has not been sorted out, but the good news is they have cancelled that contract of my account that did not belong to me, but then the stupidity of Telkom, they cancel the contract that they incorrectly allocated to my account, but are now charging me a fee of R6 300.00 for early cancellation, can you believe a company like this are still in business today, even tho they seem to have no clue what is happening, or how to even correct the query that has been loaded almost 5 times now. This company seems to be ripping people off, i am sure it is not just me, they charge you for a contract you dont even have, then they charge you for cancellation fees, and have no interest to even refund their clients or to even call them back. Telkom, is the worst service provider by far, I regret ever signing up with them. And the best part, when you put something like this on Hello Peter someone from Telkom replies they going to assist, but that about it. Regards,