1 reviews | Active since Apr 2017
WORSE SERVICE PROVIDER EVER!!
<p>I was due for an upgrade, and Telkom agent contacted me to update. I did an upgrade via phone and i told, will receive teh phone withi 7 working days. 1st it took them almost a month to deliver the phone, Secondly, wrong phone color as well. Phone had battery issues, within 7 working days I contacted Telkom and i was told to contact the 3rd party that sold me the phone, how was i suppose to know its 3rd party call center, as they said they were from Telkom. They gave me a number that does not go through. Contacted Telkom again and i was told to take the phone to my nearest Telkom store, i did as told. phone was never changed instead sent in for repairs, waiting a whole month for feedback. used all Telkom numbers, sent from pillar to post. I had to go back to the store, only to find out the battery was faulty, but i have not recived anything for a month. I have been deited twice already, yet i still dont have the device. no one is helping, am being trasfared from one call centre to the other.</p> <p>AMSS656 call centre, Tlkom 3rd party call centre.</p> <p>how come such a big company does not have contact numbers of their 3rd party telesales company.</p> <p> </p> <p>I need someone to help me with this issue orthewise stop debiting my account, i dont have your device.</p> <p>Super angry, Your Customer Service is the worse!!!</p>
Hi Yazied/Telkom Social Media team,
Please not I have not received any feedback, please provide feedback.
I have not head anything about my phone, yet debit went through.
AI **********
Hi Yazied/Telkom Social Media team,
Please not I have not received any feedback, please provide feedback.
I have not head anything about my phone, yet debit went through.
AI **********
hi,
is anyone going to help me with my device? Yazied, still has not contacted me for this issue.
hi,
is anyone going to help me with my device? Yazied, still has not contacted me for this issue.
