Worse service provider award of the year goes to TELKOM

Worse Service provider of the year goes to TELKOM.

I app**** for Fibre in September 2018 and was told service will be provided within 21 working days. After 21 days I decided to follow up from their call centre and was told the problem is with the exchange as I already have fibre in the complex.

To my surprise as I visited Centurion Shop to enquire about the order, I was told that it has been cancelled. Then I had a rude floor manager who careless about customer service; she needs to be disciplined for her behaviour towards me at the shop.

I'm really not happy with how Telkom managed this order. Or it's a message that you no longer need new customers.

Telkom Centurion mall shop manager needs to attend Customer service training and learn how to handle customers.

I'm going to cancel all my service and get a better service provider.