worse service provider

<p>i regret the day i took a contract with Telkom. firstly after opening my contract with Telkom for the first 3 motnths, there was no money that was being debited from my account. i went to the Telkom store couple of time s to update my details so that they can debit still with no progress, months went by with my account being in arears, i lost the phone that i was using and wanted to do a sim swap.</p> <p> </p> <p>i couldnt do the sim swap because my account is in arears of which it is not my fault, even today im still not able to use my numbers because account is in arears, suddently Telkom decides to debit from my account a large lump sum that i couldnt not afforsd without communicating anything with me. but then how will they communicate with me withiout allowing me to do a mere sim swap, i've probably lost couple of Job opportunities because of people not being able to get hold of me.</p> <p> </p> <p>my please to Telkom is to please let me have my sim back and then negitiate a better deal on how to do catch up on paying my contract.</p>