Worse service ever received in my years on this earth

Today is exactly 1 month and 1 day that my landline is not working, after 4 different technicians coming to assist nothing is resolved. O yes the last technician (Simon Motowa) that came to my premises last week apparently after being called yesterday to get the process, he said that he has other job cards he needs to do now so my problem has to be reassigned to another technician, IS THIS PROPER SERVICE DELIVERY??? Logic tells me that a technician needs to COMPLETE his work in order to move onto the next one, clearly logic thinking is lacking, what is easily understandable is not so easy to understand for some companies. Its sad to even think, I have been giving Telkom business for 30 years now and this is the s@@t service is get, do I need to wait what how long maybe 6 months to get my landline working??? I am seriously considering cancelling this line, and my internet and my daughter is also considering not renewing her Telkom cell contract due to lack in competency and customer service. ALL MY LIFE I HAVE NEVER EXPERIENCED THIS BAD SERVICE EVER. I actually call Telkom EVERYDAY to get feedback and actually this doesn’t even help.