Worse service EVER!!!
<p>I'm beyond angry and disappointed for the service I got from telkom.</p> <p>So big bosses there refer to this number on your systems ********** 708 and help your agent...</p> <p>I have a contract phone for almost 11 months, by the 3rd month it has been hell. Unnecessary funds being deducted from my account or features added to my phone I never asked for. I called in and complained, but nothing was done, a case was open with this ref. nr ********** 2 after speaking to a team leader and till this day NOTHING IS DONE OR SAID!!! On the 27th of October 2016 an amount of R1 608.49 deducted and funny enough my phone is still blocked, like my phone is to no use. I called in twice after that deduction pleading them to unblock my phone, it's now 11 business working days an believe me NOTHING IS STILL DONE, because the so called clever agents states the funds does not yet reflect.</p> <p> </p> <p>Worse, agents talking back to in a way like they don't have systems in front of them, like they don't have a clue what kind of customer they dealing with, as if no one ever captured what was happening with the account. Team Leaders making empty promises, and lying to you as a customer. As a business learn atleast to know how to communicate with your different customers. </p> <p> </p> <p>Now I'm beyond angry, I even regret ever going to Telkom after numerous people already complaining about you guys. The last call i made, I gave the agent a number to call me to provide me with feedback, and to sort this mess up,,,</p> <p> </p> <p>So Telkom I'm sorry to say this but stick to landline phones, sort out your staff(communication&customer s****s) and importantly sort out my account!!!</p> <p> </p> <p>You SUCKS! !!</p>