worse service ever!!!!!

<p>I had a mobile data contract with Telkom which expired earlier this year. I went to Cape Gate branch to cancel the contract and provided them wit all the relevant documentation. They informed me that the contract will be cancelled. This was never done! Now they tell me I should have kept a copy of the form that I completed!? How can I if they never gave me a copy?Telkom kept deducting money from my account! I then went back to them and they informed.me that I never app**** for the cancellation. They asked me for cipies of the cancellation which was never given to me. I then completed another cancellation on 17 April 2016 yet to be disappointed again. It is almost 2 months later and Telkom is still deducting from my account, stating now that they cannot get hold of me. This is bulls....! I called the call centre again this morning and they cannot assist and just put me through to another dept, holding the line for ever. This is rediculous. What do I have to do to get some kind of service? Why do I need to pay for thier mistakes? I need feedback NOW!!!!!!</p>