WORSE SERVICE EVER!!!

<p>Sad to say, that this is my first contract with Telkom and it WILL be my last.... I have had such poor service from Telkom customer services department and I’m appalled with their lack of s**** and blatant disregard to assist me. </p> <p>I have made countless calls to Telkom over the past 6 weeks, sent over 5 emails and placed on hold for 15-20 minutes at a time. When asked to speak to a Manager/Supervisor, I was told that they are ON” a meeting ... never anyone in management to escalate my issues to.</p> <p>My bank account has been debited twice every month since April this year, I was unaware of the rejected debit fees of R200.93, which I have been charge for revering the second debit, for a R216.00 contract. </p> <p>I have called Telkom to explain to me why these amounts have been deducted from my account, they say they have no record of my payment because it takes 14 working days to reflect in their account, how is this possible??? If there is anyone out there that could possible assist me with this matter, I will highly appreciate as the next debit goes off at the end of this month...</p>