1 reviews | Active since May 2017
Worse service EVER !!!!!!!!!!!!!!!!!!!!!
<p>Good day ,</p> <p>2Years ago this time we renewed our telkom mobile contract ( ********** 336), the lady who did it in Kimberley Pavillion Mall added a data package to the contract without us knowing.Ever since weve been sending emails , phoning to correct the issue, everytime we are assured its fixed but thats not the truth.We have NEVER been late for payment on actual contract amount but Now once again our contract has been suspended for a month already after we logged a fault because we refuse to pay the extra amount of data bundle.Data never been used on this contract as its a office phone.Contact is due for upgrade November and with this unbelievable terrible service i doubt we will be renewing. </p> <p> </p> <p>Craig Thompson</p> <p> ********** 226</p>
Hi carla8312
Hope the correspondence finds you well.
In response to the complaint on subject , please send us the account details related to the complaint , we could not view the information on the portal due data encryption .
Looking forward to your correspondence .
Regards
Sifiso
Telkom Social Media Team.
Hi carla8312
Hope the correspondence finds you well.
In response to the complaint on subject , please send us the account details related to the complaint , we could not view the information on the portal due data encryption .
Looking forward to your correspondence .
Regards
Sifiso
Telkom Social Media Team.
PATHETIC , Telkom has taken so long to respond that we had to phone in again on Friday and still no change. The suspended number is ********** which is still off. The owner personal number as mentioned in complaint is ********** 226.The phone has been off for more than a month so i hope we dont receive a bill for that aswell !!!!!!!!!!!!
PATHETIC , Telkom has taken so long to respond that we had to phone in again on Friday and still no change. The suspended number is ********** which is still off. The owner personal number as mentioned in complaint is ********** 226.The phone has been off for more than a month so i hope we dont receive a bill for that aswell !!!!!!!!!!!!
Still now progress , no update received and account still suspended.This is BEYOND PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Still now progress , no update received and account still suspended.This is BEYOND PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!