Worse possible service

My mobile line got suspended without any warning. I was told it was due to non payment which included a daylight ******* R202 rejection fee. I make all payments due but almost a week later my line is still suspended. All agents and even team leaders tell me they will escalate the matter but when I call back in I get told that no escalation has been done. The worst excuse I get constantly is that I must wait 5-24hours and the line will be open. Over 90 hours later I am still being given that excuse. Keep in mind my contract is a data contract worth R159 per month. I buy airtime/minutes but even that is being held hostage by Telkom. After this experience I will never recommend anyone porting over to Telkom. The aftermarket service from all agents and supervisors are some of the worse that can be found. If I could give Telkom negative stars I would give them an infinite amount.