Worse non delivery of service.

Case number ********** 50.I am very disappointed, frustrated about Telkom Service. I requested a telephone line as well as ADSL installation in April 2017. I have made numerous calls to the call center even posted on Telkom facebook page with no joy. The only feedback I get is that the log is with the cable department. 5 months down the line still no telephone line nor ADSL. It's been escalated ( escalation reference number 999711) and every time I call they promise to call me back in 48 hours. When I call the contact center the manager is unavailable with empty promises of a callback. This is by far the worst service in my life. No sense of ownership or providing tangible updates. This is ridiculous and disappointment from Telkom.