WORSE NETWORK SEVICE PROVIDER IN S.A

On Wednesday about 12.30pm I purchased a 3.5gig Data for R53.. Instead the network gave me 130 ALL NET MINUTES.. So I decided to call in, waited almost a hour on line. I then got hold of a Agent by the name of Sisanda. She said to me she can't help me but will lodge a complaint on the system and it would take 72 hours plus. I told her I need this to be resolved now due to me having endless problems with Telkom Mobile. She said she would escalate my complaint to manager and he will call me back by 2.30pm. No manger called me. So I decided to call pass 5pm again waited again almost a hour before a Agent answered. The agent name was mekali. Explained her my situation told me manager/SUPERVISOR will call me before 12am . I recieved no call. I decided to call 22.20pm with the agent answering after a long wait she told me the SYSTEMS ARE DOWN. I called yesterday again Spoke to ANDY who was so called the manager.. I explained him my situation. He in return said he could help me,But the minutes has been used.. I asked him how is that possible when I have R50 free airtime R23 normal airtime.. He explained that Telkom takes off the ALL NET MINUTES first then the others. So I told him why didn t the ****ING STUPID *********** AGENTS TELL ME. So I said I have to lose my free minutes which expires 27/04/2018. Because I must use all net minutes before free how ****ing Stupid is this. He told me he could reverse transaction by a touch of a button.. Now I say to him why didn't Sisanda tell me that. She said 72hours plus.. So I told ANDY I was not suppose to use my phone for 72 hours plus so TELKOM USELESS MOBILE CAN REVERSE WHICH MIGHT EVEN TAKE A MONTH. BECAUSE THAT WOULD BE THE ONLY WAY I WOULD BE REFUNDED.. I told him i have been having problems since 26march already.. Also told him MY WORLD DON'T ROTATE AROUND THIS ****ED NETWORK. they suppose to rotate around me..

In the last few days I have been speaking more to useless TELKOM MOBILE AGENTS than to my own clients..