Worse experience ever from a mobile service provider

<p>I should perhaps start with some background as this is a very old matter.</p> <p>i had a data contract with Telkom which a cancelled in around May 2016. This was successfully cancelled and i was never debited from May 2016 until Dec 2016. To my suprise i was debited R199 in December 2016. I reported this to telkom on Hello Peter (ref AI ********** ) and logged a call with the contact center (ref ********** 0). No assistence was ever provided on this matter. Now i was handed over to debt collecteors by telkom whom debited my bank account on 15 May 2016 without my consent.</p> <p> </p> <p>Why did telkom reistate this contract without my consent after i closed it and why am i now liable for this? I need this account to be officially closed and all my monies to be reimbursed.</p>