1 reviews | Active since Oct 2016

21 Oct 2016, 09:37

Worse ever service i received

<p>After login my fault with Telkom 3 times now, the fault status is just put to RESOLVED and nothing was done. 4Mbs line only get uplink of 0.53 mbs, this is now ongoing, call to Telkom they do port reset and still nothing better. I was also then told that a call-out fee will be charged if they had to come out unneccesaary, what load of bull ****! </p> <p> </p> <p>Their line is at fault and they must fix it. This is really pathetic servie not to call the least a dailight ******* - you dont get the service you pay for - BUT YOU WILL PAY!</p> <p> </p> <p>This is BULL**** and i will not leave it there!!</p>

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Replies (2)
's update25 Oct 2016, 08:52
Reviewer Update

See the "FANTASTIC" speed my 4mb adsl line gets from Telkom. 2 Weeks now after three faults, 2 faults are just closed with status "resolved" - The 3rd fault logged is still pending and all i hear is "Technician is on route" - What a pathetic service this is! Fault number: ***

Their call center even told me that the ISP can be the problem, i went ahead and got 2 other ISP's and same results. Even the Telkom ISP is the same results, when will Telkom sort this problem out? Just give me estimated time, 1 year, 2 year or even never?

's update26 Oct 2016, 11:09
Reviewer Update

Now two weeks later and my line is still not fixed. Every time i just get the same message like these people "Copy and Paste" the same thing over and over like parrots........ TELKOM IS USELESS! STAY FAR AWAY FROM THEM.

Fantastic, so a technicain arrives yesterday, did not fix the line and now being given to another technician which will now certainly take another 3 weeks to solve the dead line and speed issues. I just wonder how i can have this contact cancelled, maybe consult with the NCR and ICASA?