Worse customer service ever.

Canceled a month-to-month contract 3 months ago only to be called by telkom to inform me that the contract was never canceled. I do not receive any email from telkom even though I have informed them on multiple occasions that I do not receive anything. There has never been any record of the contract tied to my email so I could not cancel it using their self-help system I had to call the number provided and had to deal with one of the useless employees at Telkom who canceled the multi-sim tied to the contract and not the contract itself and since I do not receive anything or have anything linked to my account I was unaware of this 🤣 P.S I was advised by multi people to stay away from telkom but I was stupid to not listen. Let this be a warning to anyone that is thinking of making use of their "Service"