Worse customer service ever!

On 5 March 2018 I app**** on Telkom website regarding their deals on Huawei P10 lite@R219 (30gb data, 2400min) Next day agent phoned taking personal details again regardless info given on website. Gave bank details. Procedure and Regulations was given. Contract was agreed upon. Stating second agent will phone to confirm purchase. 7Mach, agent phoned. Gave all information again due to order not on system. Knew of R219 debit order after 48hours after purchase. Receive notification from bank debit order R219. 5min later again, money return. Didn’t understand why money was back. Phone telkom 10213, cant help, phone 10210. Result order still pending. Received sms application declined. Later agent called, Sell Direct on behalf of telkom, stating their phoning regarding the purchase. That delivery fee of R90 wil be deducted. I told them about the previous failed debit. It wasn’t them, they assured they only deducted from April. Told them about sms. According to them application was approved. This Telkom and Sell Direct, how they link into each other is pathetic. Don’t know who to trust. Lucky my other contract ends June 2018. Not going to update. Going to end it. Both customer service is very poor, do not care who is at fault. I so fed up with this nonsense, don’t have the energy, do not think the phone is worth it. Maybe other services providers would gave me better deals and service. It cant be this bad as Telkom has treated me!