AV
Alexander V

1 reviews | Active since Jun 2015

19 Jul 2017, 22:51

Worse customer service ever

<p>On 30 th June I called 081180. As I do every month to make sure they received my payment. I was told that they have received my payment and all is clear today 19 July I turned on my internet and is showed disconnected from the Internet so I phoned 081180 again to find out if anything is wrong, just to find out that my internet was suspended. So I asked why is it suspended. They told me that I didn't my account. I told her I phoned in on the 30 June she must go check on her records. Then I asked her how can you shut down the customer Internet without any warning telling you that there is an outstanding payment. She rep**** "we send out sms to the customer". I did not receive any sms what so ever. So now I am gonna wait until my contract is finished and never ever ever renew it again. Thank you Telkom.</p>

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