Worlds Worst Customer Service.....

Telkom has by far the worst Customer Service available..... You guys should genuinely Close down.

I had a contract with Telkom mobile and wanted to settle and close this account i contacted Telkom after many attempts all my airtime and time wasted trying to get hold of someone eventually i got through to a consultant - he then sent me an SMS containing a reference number and account number to pay up the account i had made an internet payment of R****.65c(Worst thing i have done) i then called in to confirm if all was in order to my surprise a different consultant says "sorry but no payments was received for this account it is still outstanding" imagine my shock the line then cut and i tried calling again over and over and over eventually i spoke to a consultant(Very nice Consultant - ********** ) after investigation she had mentioned to me that the first consultant had given me the incorrect reference number so which means that the money was paid but allocated to someone else.... WOW JUST WOW!!!!!! after sending her the proof she then says ok she will send an email and she will help me Bla bla bla....... still waiting i tried calling all morning again and again after many attempts eventually got hold of someone who first was struggling to get to my account these consultants manage to make it seem like it was my Fault....... I MEAN REALLY COULD SOMEONE PLEASE SORT OUT THIS BECAUSE I AM JUST TIRED I WOULD NEVER EVER DO BUSINESS WITH TELKOM NOR WOULD I RECOMMEND ANYONE DEAL WITH TELKOM as they do not care about THEIR CUSTOMERS AT ALL!!! I WOULD LIKE TO CLOSE THIS ACCOUNT AND MOVE ON ....AS YOU ARE MAKING MY CREDIT RECORD LOOK BAD!!!!