1 reviews | Active since May 2016

31 May 2016, 07:25

World's worst company!

<p>All that can say is that Telkom must be the worst company in SA if not one of the worst in the world! Their service is so pathetic that it borders on non-existant . I moved to JHB almost two months ago, aksed for my line to be moved and to date still nothing! I have received one confirmation SMS after another saying that they are coming and then no one arrives. This has been going on for close to two months now! They were coming yesterday and true to form nothing, no phone call apologizing why they couldnt make it, nadda! I have spent about a R1000-00 on phone calls, driven physically to Telkom Stores and at this point don't know what to do anymore! I have got angry, begged, pleaded to no avail.Someone please help!</p>

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Replies (2)
Telkom
Telkom's reply31 May 2016, 16:28
Official

Good day piers-cilliers

Thank you for making contact with us. Please e-mail us at *** with your ID number and your affected line number for our consultants to assist.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

's update01 Jun 2016, 11:07
Reviewer Update
Thanks for the reply! Suffice to say it means nothing! I still haven't heard a word from anyone! The service delivery as regards ANYTHING to do with Telkom is shocking! It's disgraceful.