Words fail to describe how utterly *********** they are!

<p>As the title states, the utter incompetence of this parastatal baffles the human mind! How they have managed to survive this long is testament to them having a monoploy on phone lines for so long!</p> <p>I had 2 tablets on a 24 month contract with telkom, notification was given in December for the cancellation of these contracts. We are now in May and we are still being billed for these tablets at R800 per month despite a trail of emails to team leaders, cancellation department, telkom stores etc. Each time I have the patience to explain what is happening to some operator and get through to a team leadder they all agree that it is unacceptable, please mail your mails to me and I will escalate it!</p> <p>To date we have not received a SINGLE response from cancellations department, have been charged for reconnections of our account for non payment, (When in actual fact we make a payment every month on the amount that is due!) And the issue is still not resolved!</p> <p>Last month we received an sms notifying us our account is now 349, we thought it had now been resolved and all credits passed so we paid that amount. If only it were that easy, We received our bill in the post and apparently owe R 3568 and have been disconnected. I called Telkom today and because my account has now been disconnected, I have to email them!!!!!</p> <p>Well if that had worked so well in the past I wouldnt be in this situation now would I??</p> <p>I am still being polite here and not mentioning or posting all the email adresses and emails I have sent which could be quite embarrasing to those people working at Telkom! I am hopingmaybe someone at Telkom who has a direct line to somebody who can actually do something reads this and has the decency to contact me. SHould be interesting, but I am not going to hold my breathe waiting for that to happen!</p>